RF Data Collector- Walk/Drive tester

GREEN BERRY Solutions – OCT 2012- JAN 2015
 

·   Experience of 2+ years working with JDSU/Pctel/XCal equipment. AT&T/VERIZON/TMOBILE/SPRINT network projects using Tems, Agilent, MS Streets &Trips, and MapInfo, FTP clients mainly for Ericsson and celsite.

·   Experience with LTE/WCDMA/CDMA/GSM for all four major carriers ATT/VERIZON/TMOBILE/SPRINT.

·   Perform through-put testing and sector verification on new and existing AT&T cell sites.

·   Experienced in troubleshooting DAS installations.

·   Experienced in maintaining and optimizing a live medium to large commercial wireless networks for WCDMA

·   Supported Optimization with a wide range of Ericsson equipment.

·   Experienced in actual field drive test data analysis of WCDMA data

·   Wired and wireless optimization through analysis of network performance data, drive test data and equipment.

·   Manage customer trouble tickets and analyze customer performance issues

·   Performed Inter-Cell and Cell to Cell hand-offs & Diversity Antenna confirmation.

·   Provide general RF support to Operations in troubleshooting hardware and software related issues

·   Experience doing performance testing in a Wired Network and LTE environments

·   Used Tems and Nimo, Agilent for data collection and uploaded to server

·   Downloaded and installed software to successfully test radio frequency

·   Communicated through e-mail and phone the successful completion of assigned cell sites and the status of data.

Feb 2010-Oct-2012

CRICKET Wireless     

                                                                                                                   Sugarland TX

                                         Store Manager

•          Managing/ Assisting store

•          Handling store inventory

•          Scheduling/ Store meetings

•          Meeting quota/ keeping store up to dare

•          Handling AIO rep visits

•          Cash/Credit card transactions handling

•          Emailing daily reports/Weekly audits

•          Expert in RQ4/ Handling conference calls

•          Receiving and sending out shipments

                                                                                                           2007-2010   DreamWireless Inc.                         

                                                                                     HOUSTON,TX

Sales Manager

•          Managing store inventory

•          Assisting sales reps in sales

•          Troubleshooting phones and programming them

•          Working as a team player to manage store sales

•          Making schedules and keeping employee information

•          Holding store meeting and also monitoring sales for the company

•          Programming and formatting CDMA phone

•          Diagnose and resolve technical hardware and software issues

•          Explaining customers the benefits of T-Mobile over other carriers

•          Providing customers with excellent T-Mobile service

•          Persuading customers for signing new activations on T-Mobile

•          Elucidation features of new T-Mobile phones

•          Explaining customers about the features and services that T-Mobile offers

•          Providing service to all T-Mobile phones as well as International GSM phones.

•          Providing technical support to all T-Mobile phones

•          Expert in ICAM and WATSON software

•          Track and route problems and requests document or technical resolutions

Skills:

•          TEMS

•          LTE and UMTS data collections

•          WCDMA and  CDMA data collections

•          Experienced RQ4

•          Dependable and flexible with assigned schedules

•          Wide knowledge in telecommunications

•          Enthusiastic and determined to keep up with modern technology

•          Excellent Communications and phone handling skills

•          Ability to persuade customers with my knowledge about company product

•          Customer service oriented, excellent problem solving skills

•          Great oral and written communication skills

•          Software testing

•          Data collection

•          Hardware setup

•          Strategic planning

•          Win 9X/NT/2000/XP/7

*REFRENCES AVALIABLE ON REQUEST